Privacy Policy

At Golden Lion Expeditions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or book our tours. By using our services, you consent to the practices described in this policy.

1. Information We Collect

  1. Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, postal address, passport details, and payment information. This information is collected when you book a tour, subscribe to our newsletter, or contact us through our website.
  2. Usage Data: We automatically collect certain information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us analyze trends, administer the site, and improve our services.
  3. Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track your activity. You can control the use of cookies through your browser settings.

2. How We Use Your Information

  1. To Provide Services: We use your personal information to process your bookings, arrange your tours, communicate with you about your travel plans, and provide customer support.
  2. To Improve Our Website: We use usage data and cookies to analyze how our website is used and to improve its functionality and content.
  3. To Send Marketing Communications: With your consent, we may send you newsletters, promotional offers, and other marketing communications about our tours and services. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the email.
  4. To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.

3. How We Share Your Information

  1. Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hotels, transportation companies, tour guides, and payment processors. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  2. Business Partners: We may share your information with our business partners, such as airlines and insurance companies, to facilitate your travel arrangements.
  3. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
  4. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive data transmitted online.
  • Storing your information on secure servers.
  • Limiting access to your information to authorized personnel.
  • Regularly reviewing our security procedures.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for marketing purposes.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at info@goldenlionexpeditions.com.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing them with your personal information.

8. Children’s Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our services after the effective date constitutes your acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Golden Lion Expeditions
info@goldenlionexpeditions.com