Terms and Conditions

Welcome to Golden Lion Expeditions! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and booking our tours, we assume you accept these terms and conditions in full. Do not continue to use Golden Lion Expeditions’ website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

  • “Company” refers to Golden Lion Expeditions.
  • “Client” refers to the person or entity booking a tour with the Company.
  • “Tour” refers to any travel package or service offered by the Company.
  • “Website” refers to Golden Lion Expeditions’ website.

2. Booking and Payment

  1. All bookings are subject to availability and confirmation by the Company.
  2. A deposit, as specified at the time of booking, is required to secure your reservation. The remaining balance must be paid as per the agreed schedule.
  3. Payments can be made via accepted methods as outlined on our website or communicated by our representatives.
  4. The Company reserves the right to cancel a booking if payment is not received according to the agreed terms.

3. Cancellation and Refunds

  1. Cancellation by the Client: Cancellation policies vary depending on the tour and the timing of the cancellation. Specific cancellation terms will be provided at the time of booking. Generally, cancellations made closer to the departure date will incur higher cancellation fees.
  2. Cancellation by the Company: The Company reserves the right to cancel a tour due to unforeseen circumstances, such as natural disasters, political instability, or insufficient bookings. In such cases, the Client will be offered a full refund or an alternative tour of similar value.
  3. Refunds will be processed within a reasonable timeframe, typically within 30 business days, and will be issued via the original method of payment.

4. Tour Modifications

  1. The Company reserves the right to modify the itinerary of a tour due to unforeseen circumstances or events beyond its control.
  2. Clients will be informed of any significant changes to the itinerary as soon as possible.
  3. The Company is not liable for any costs or losses incurred by the Client as a result of minor itinerary changes.

5. Client Responsibilities

  1. Clients are responsible for ensuring they have valid passports, visas, and any other necessary travel documents.
  2. Clients are responsible for their own health and safety during the tour and should obtain appropriate travel insurance.
  3. Clients must adhere to the laws and regulations of the countries visited during the tour.
  4. Clients are expected to behave in a respectful and responsible manner towards local cultures and environments.

6. Liability

  1. The Company is not liable for any loss, injury, or damage to persons or property during the tour, except where such loss, injury, or damage is caused by the Company’s negligence.
  2. The Company is not liable for any delays or changes to the tour caused by events beyond its control, such as natural disasters, political instability, or transportation disruptions.
  3. The Company’s liability is limited to the cost of the tour.

7. Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of Golden Lion Expeditions and is protected by copyright laws. You may not use, reproduce, or distribute any content from this website without the Company’s prior written consent.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Sri Lanka.

10. Amendments

The Company reserves the right to amend these terms and conditions at any time. Any changes will be posted on this website, and it is your responsibility to review these terms and conditions periodically.

11. Contact Information

If you have any questions about these terms and conditions, please contact us at info@goldenlionexpeditions.com.